Amazon Returns Management
With Touchstone Ezi return service, returning goods is easy and hassle-free for our privileged clients. When you’re located thousands of miles away, arranging for returns to be sent back is complicated and costly to manage. What if you have another buyer located in Europe and you want all or some of the returns to be shipped to a third party somewhere else? Another possible scenario could be that your shipment was rejected by Amazon because of the products being mislabelled, not selling or the product itself or the packaging being damaged.
We can easily resolve these issues for you, leaving you free to focus on more important things regarding running your business.
We at Touchstone can gladly assist you by utilizing our extensive & reliable Returns Service. The only thing you need to do is ask Amazon to ship your returned products to any of our locations in UK, Germany, Canada or USA and leave the rest for us to handle.
Amazon Returns Management
We can store and consolidate your returned products at our warehouses across the globe until there is a large enough quantity to be cost-efficient for you
Based upon the size of the shipment, we can select the most cost efficient form of transportation i.e. by courier, air, sea or door to door
If Amazon returns excess stock, we can re-label it and have it delivered back to Amazon
If the number of products returned is minimal or not worth the cost of having them shipped back to you, we can manage their disposal or liquidation for you
Perhaps you simply want us to store the returned goods for you in our warehouse facility while you weigh your options or find a new buyer within Europe or elsewhere
Perhaps you want to have your products shipped to Amazon in Germany, France, Italy or Spain to sell there instead. Our distribution service can handle it all with its international coverage. After receiving your returns, we will send you the list of items Amazon sent us with the least costly price available to have the items shipped back to you. Touchstone has an exclusive discount rate card for Amazon sellers. We can have the products shipped back to through courier or sea freight. Additionally, if you want all or just some of the returned products sent to a third party in Europe, we can provide the most reasonable quote for this service as well.
Notes on FBA Service
Shipping
There are many cases where we will not be able to provide an exact quote until we have specific details of the items such as weight, dimensions, delivery address etc.
Telephone Numbers
Important: Any phone numbers we give to you should only be used for Amazon FBA removals or couriers. They should not, in any case, be used within your normal customer return settings or be provided to your customers or the general public.
Customs Clearance of Returned Goods
In some cases, you may be required to provide customs information for your shipment.
ANY QUESTION ? OR WANT TO GET STARTED ?
Drop us a message and one of friendly team members will get back to you.